Shop FAQs


How much is shipping for your lapel pins?

Shipping is a flat rate for however many pins you would like to order (be it one or twenty!). The rates are as follows:

USA: $4

Canada: $10

International: $14


For other items in my shop, please add the item to your shipping cart and fill in your address to review the shipping cost.


Why does the PayPal check out pay say "Megan Baehr Subscription" when I'm trying to buy a one-time shop item?

This is an unfortunate wording issue with my shopping cart service (CrateJoy) which they refuse to resolve for me. I can assure you that unless you have a Pin Club subscription in your shopping cart when you check out, you are not creating a subscription order. You will only be charged once for the one-time shop items in your cart.

Shop Policies


Payments

I accept credit cards and PayPal.

Vermont Residents: There is a 6% sales tax charge which will be automatically added to your total when you check out.


Shipping

All items are shipped via USPS from the United States.

International Customers: I will not change or falsify any information on customs forms for any reason. You are responsible for any duty fees and/or import taxes that may be applied by your Customs  Office.


Refunds & Exchanges

All sales are final. However, please contact me right away if there is a problem with your order and I will make it right.


Privacy

Your privacy is very important to me! Your information will only be used to process your order and never be shared with anyone else.


Additional Info

Custom Orders:  I no longer take custom orders. They will not reopen in the future. Thank you for your understanding.

Allergy Information:  I use 100% wool felt and roving in my handmade products. I also live with two cats and while I take great care to keep their fur out of my supplies, a few hairs may slip by me now and then. Please take care if you have a wool or animal dander allergy.

Disclaimer:  While my art dolls are very cute, they are meant as display pieces only. They are not intended as playthings for very young children.

Pin Club FAQs


When can I sign up for the club?


12 Month Plan *CLOSED*

Opens: November 1st, 2016

Closes: January 15th, 2017


6 Month Plan

Opens: November 1st, 2016

Closes: July 15th, 2017

If you wish to continue receiving pins after your 6 month plan is over, you may sign up for the month-to-month plan. You will be notified when your 6 month plan is about to end.


Month-to-Month

Opens: November 1st, 2016

Closes: December 15th, 2017

The cut off date for the month-to-month plan is the 15th of each month. If you want to receive the current month's pin, please sign up before this day. If you sign up after the cut off date, you will receive next month's pin.


When will my card be charged?

If you are purchasing the 12 month plan, this plan is currently CLOSED. Please select the 6 month or month-to-month plan instead. If you wish to purchase the pins you missed, you can find them in my shop!

If you are purchasing the 6 month plan, your card will be charged upon check out. I will cancel your subscription two weeks before it is set to renew so you will not be billed again. If you wish to continue receiving pins after your 6 month plan is over, you may sign up for the month-to-month plan. Please do not cancel your subscription yourself or you will lose access to the club exclusive e-mail newsletter.

If you are purchasing the month-to-month plan, your card will be charged upon check out and then re-billed on the first of every month until December 1st, 2017 unless you cancel. You may cancel your subscription at any time. All month-to-month subscriptions will be automatically cancelled two weeks before the end of the year so you will not continue to be billed.


When will the club packages ship each month?

The club packages will be shipped out on or around the third Thursday of each month. If there is going to be a delay for any reason, club members will be notified right away.


Will the pins be hard or soft enamel? How many posts? What kind of clutches? Etc?

All 12 pins I have planned for the club will be hard enamel. This means the enamel is smooth and flush with the metal line art. Most pins will be double posted with two black PVC rubber clutches. Each pin will come attached to a backing card in a glassine bag.


How will I be notified about upcoming designs or limited edition pins?

Please be sure to use a valid e-mail address when you sign up for the club. I will send out a club exclusive e-mail newsletter whenever I have something new and exciting to show you.


How do I add a pin or small item from your shop to my club package?

When you sign up, you will receive a free shipping coupon code. When you use this coupon to purchase a pin or small item in my shop, I will know to include it in your next club package. Please log in to your club account to make your purchase! Any orders placed with the coupon that I can't match up to a club member will be cancelled.


If you have any more questions or concerns, please contact me!